Six Sigma: Total Quality Applications (University of Dubai)
Learn how to effectively apply the elements and methods of Six Sigma. Understand how more than 25 tools and methods relate to the DMAIC (define, measure, analyze, improve, and control) model. Determine the relationship of basic statistics to Six Sigma and learn about the Six Sigma business case including strategic planning, the voice of the customer (VOC), quality function deployment (QFD), benchmarking, and financial investment methods. Discover how to use brainstorming; Pareto charts, and critical quality help define processes, problems, and opportunities. Master the use of other key tools such as cause and effect diagrams, check sheets, scatter diagrams, failure mode and effects analysis (FEMA), and force field analysis.
In this course you will learn how to apply the DMAIC model each step of the way. You will learn how to define, plan, implement, and close a Six Sigma project. You will also know how to use process capability and how to apply lean thinking. You will understand the basics of advanced Six Sigma tools.
This course will help you prepare for the internationally recognized Six Sigma Black Belt and Quality Manager exams offered by the American Society for Quality® (ASQ®).
WHAT YOU WILL LEARN
- Learn about Six Sigma business case
- Develop a basic knowledge of statistics
- Learn about strategic planning
- Discover two methods of identifying customer requirements—the voice of the customer (VOC) and quality function deployment (QFD)
- Learn each component of DMAIC (define, measure, analyze, improve and control)
- Learn to think lean which means doing more with less
- Instructor-led course
- 6 weeks in duration
- Courses begin each month
- 2 lessons released each week
- 24 course hours
- Effectively apply the elements and methods of Six Sigma
- Be able to define, plan, implement, and close a Six Sigma project
- Begin preparing for the Six Sigma Black Belt and Quality Manager exams
Completion of Tony Swaim’s Total Quality Fundamentals.
WHEN CAN I GET STARTED?
A new session of each course opens each month, allowing you to enroll whenever your busy schedule permits!
HOW DOES IT WORK?
Once a session starts, two lessons will be released each week, for the six-week duration of your course. You will have access to all previously released lessons until the course ends.
HOW LONG DO I HAVE TO COMPLETE EACH LESSON?
The interactive discussion area for each lesson automatically closes 2 weeks after each lesson is released, so you’re encouraged to complete each lesson within two weeks of its release.
WHAT IF I NEED AN EXTENSION?
The Final Exam will be released on the same day as the last lesson. Once the Final Exam has been released, you will have 2 weeks plus 10 days to complete the Final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days
- Lectures 0
- Quizzes 0
- Students 0
- Assessments Yes