The art of negotiation is a valuable skill, not only in business and in the workplace but also in aspects of everyday life. Boosting those skills with this Negotiation Skills course should lead to increased confidence, more successful negotiations in the workplace, and better business, employment and promotion prospects.

Whether you own your own small business or work in a customer-focused role for a large organisation, you will know that excellent customer relations are the key to fostering customer loyalty and ultimately gaining the edge on the competition.

This fantastic value online short course has been expertly put together to aid professionals in the often challenging and competitive world of telesales. Whether you’re keen to embark on a career in telesales or are already a telesales professional who wants to boost your success rate, this course will unlock strategies to get you ahead of the competition and advance your career.